Four customers worth a call this week

Each one stopped, dropped part of their usual order or fell behind on paying, going by your invoices. The rows are the proof. Vhona drafts a message, and you decide whether to send it.

SampleSample books to 31 MarchCustomer names are made up

Marula Ridge Office Park

Monthly invoices stopped after 28 January

Last invoice 28 January. Monthly maintenance, R18 400, not billed since.

Stopped6 rows

Kopano Guest Lodge

Dropped from about R9 700 to about R3 150 a month since February

Linen and laundry service, about R6 550 a month, dropped from February invoices. Pool and garden, R3 150, still billed.

Dropped5 rows

Receipt

Kopano Guest Lodge

Monthly invoices, line items

Sample

Still ordering pool and garden, but linen and laundry stopped after January. That's about R6 550 a month less.

Line item	Nov	Dec	Jan	Feb	Mar
Linen and laundry service	R6 550	R6 550	R6 550	none	none
Pool and garden	R3 150	R3 150	R3 150	R3 150	R3 150
Total	R9 700	R9 700	R9 700	R3 150	R3 150

Month	Linen and laundry	Pool and garden	Total
Nov	R6 550	R3 150	R9 700
Dec	R6 550	R3 150	R9 700
Jan	R6 550	R3 150	R9 700
Feb	none	R3 150	R3 150
Mar	none	R3 150	R3 150

Same customer, same months. Only the linen and laundry line disappeared. Flagged from these rows only. No score.

Tamboti Clinic Rooms

Invoices every few weeks stopped after 19 February

Last invoice 19 February. Aircon service call outs stopped.

Stopped5 rows

Sondela Dental Studio

Two invoices open, oldest 47 days overdue

Oldest open INV 2295, due 12 February.

Late4 rows

Receipt

Sondela Dental Studio

Maintenance call outs, 30 day terms

Contact: Naledi Khumalo

Sample

Used to pay within 30 days. Now two invoices, R21 350 in total, are past their due dates.

Invoice	Issued	Due	Amount	Overdue
INV 2229	14 Nov	14 Dec	R9 850	Paid 10 Dec
INV 2268	8 Dec	7 Jan	R11 200	Paid 5 Jan
INV 2295	13 Jan	12 Feb	R12 400	47 days
INV 2318	10 Feb	12 Mar	R8 950	19 days
Open			R21 350

The two earlier invoices were paid before they were due. Days overdue are counted to 31 March. Flagged from these rows only. No score.

WhatsApp message

Reminder for Naledi

Draft

To Naledi Khumalo, Sondela Dental Studio

Hi Naledi, I hope you and everyone at Sondela are well.

Just a friendly reminder that two of our invoices are still open:
INV 2295 for R12 400, due 12 February
INV 2318 for R8 950, due 12 March
That comes to R21 350 in total.

If they didn't reach you, or something on them needs sorting out, just let me know and I'll gladly resend them or fix it. If payment is already on its way, please ignore this.

Thanks so much, Sipho

Not sent

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